📦 Unboxing & Evidence Collection Guidelines
To ensure a smooth resolution in case of any issues, we kindly ask you to:
✔ Record an Unboxing Video – Please film the entire unboxing process from the moment you open the package, clearly showing the shipping label, packaging, and product condition.
✔ Keep All Packaging Materials – Do not discard the box, bubble wrap, or any protective materials until you have confirmed the item is in perfect condition.
✔ Take Clear Photos – If there is any issue with the product, capture detailed photos from multiple angles.
This documentation is essential for processing any claims regarding damage, defects, or missing items. Without proper evidence, we may not be able to assist you effectively.
Thank you for your understanding and cooperation! If you have any concerns, please contact our support team immediately.
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